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Medical Assistant Certificate Program

Norwalk Community College's Medical Assisting Certificate program is accredited by the Commission on Accreditation of Allied Health Education Programs ( upon the recommendation of the Medical Assisting Education Review Board.

Medical assistants are multi-skilled, allied health workers who work primarily in ambulatory settings such as medical offices and clinics. Medical assistants function as members of the health care delivery team and perform routine clinical and administrative procedures to keep health care delivery settings running smoothly. As assistants in the clinical setting, graduates perform duties such as vital signs, exam room preparation, patient data collection, simple dressing changes, lab tests, phlebotomy, medication instruction and EKGs.

Medical Assistants also carry out administrative duties such as scheduling, reception, insurance monitoring, record maintenance, and bookkeeping. Students develop knowledge of pharmacology, anatomy, physiology, and nutrition to assist the physician with patient teaching. The program includes 180 hours of unpaid, supervised externship experience.

Graduates of this program are eligible to take the Certified Medical Assistant (CMA) certification examination administered by the AAMA (American Association of Medical Assistants) Certifying Board. The exam is recognized by the National Board of Medical Examiners. The course work in this program can be applied to an Associate Degree in Medical Office Management.

Upon successful completion of the Norwalk Community College Medical Assistant program, graduates will be able to:
- Function as multi-skilled health workers in ambulatory settings such as medical offices and clinics.
- Perform clinical office responsibilities such as vital signs, exam room preparation, patient data collection, simple dressing changes, lab tests, phlebotomy, and EKGs.
- Perform administrative office responsibilities such as reception, insurance monitoring, and record maintenance.
- Utilize effective interpersonal skills to communicate with patients and colleagues using theories of psychology.
- Demonstrate appropriate communication skills using both the written and spoken word.
Assist in patient education related to pharmacology, disease and nutrition.
- Function within the legal and ethical standards as a Medical Assistant within the medical profession.

Courses taken in the Medical Assisting Certificate Program at NCC can be applied towards an Associate Degree Medical Office Management or General Studies. They may also attend other available health care programs in the Division of Nursing and Allied Health; nursing, respiratory care.

Employment of medical assistants is expected to grow much faster than the average for all occupations through the year 2015 as the health services industry expands due to technological advances in medicine, and a growing and aging population.

Financial aid and scholarships are available to Medical Assistant Program students. Applications are available through the NCC Financial Aid office.

For additional information about the Medical Assistant program please contact Diane Kiraly at or call (203) 857-3321.