NCC student Gage Snider of Norwalk has been honored as an outstanding student by The WorkPlace, one of nine Regional Workforce Development Boards in the State of Connecticut. The organization conducts comprehensive planning, and coordinates regional workforce development policy and programs.
Snider was a participant in the Youth Grant program for National Professional Certification in Customer Service (NPCCS) at Norwalk Community College. He was presented with his award by Adrienne Parkmond, Executive Vice president of The WorkPlace, at the Downtown Cabaret Theater in Bridgeport on June 25th. The WorkPlace describes a recipient of this award as “a trainee who is a team player and demonstrates a strong work ethic in the classroom. This person is cooperative, reliable and willing to work.”
The NPCCS program is for students ages 17-21, who are in high school or have graduated and meet eligibility requirements. Following successful completion of the program, participants receive an NCC certificate of completion and are eligible to take the NPCCS certification exam to qualify for a nationally recognized certificate by the National Retail Federation. “This training program enables students to receive an industry-driven and endorsed credential which facilitates career advancement, said Joe Carbone, President and CEO of The WorkPlace. By earning the professional certification in customer service, students can demonstrate their knowledge and skills in work areas that employers’ value.”
Snider passed his National Retail Federation (NRF) exam and then completed the Security Officer Certification course in Extended Studies at NCC.
“NCC is committed to preparing students for careers and strengthening the workforce for employers,” said NCC President David L. Levinson, Ph.D., Vice President of the Connecticut State Colleges and Universities Board of Regents. “The new National Professional Certification in Customer Service is geared to students who may be new to the workforce and will benefit from a respected credential certifying they have the skills and knowledge to succeed in the sales and service industries.”