To view the course schedule click on this link:
Yes, online courses have the same number of credits as their equivalent face-to-face sections.
No, your transcript only shows that you have taken the course, not the format of the course.
Online learning is not for everyone. Take this self-assessment survey to find out whether you should take an online course.
Your username and password are the same as the one you use to log in to the
computers on campus. Your user name is your Banner # followed by @student.commnet.edu.
If your Banner # is @12345678 your NetID would be
firstname.lastname@example.org. Your default password is the first 3 letters
of the month you were born, the & sign and the last 4 digits of your Social
Security Number. So, if you were born in June and the last 4 digits of your SSN
are 1234 your password would be Jun&1234. You will immediately be asked
to change your password to one that is a minimum of 8 characters and must
include 3 of these 4 things: (See
1. upper case letter
2. lower case letter
If you forget your password you can have it reset to your default by contacting:
Lois Aime, Director of Educational Technologies at (203) 857-7288
Roberto Reyes, (203) 857-7217
the IT Dept. at (203) 857-6800
the Records Office at (203) 857-7035
Each semester there will be a series of one-hour on-campus orientations. The times and dates will be posted on this web site. These are not mandatory but is suggested that you attend if you have never taken an online course using WebCT Vista before. You can also click on the link on the left to go through the online student orientation.
Some online classes will require you to come on campus for labs or an exam although most will not. Be sure to check the syllabus and check with your instructor to see if there are any on-campus requirements. Courses that require on-campus meetings will almost always be designated as hybrid courses.
If you experience technical problems you should first go to CT Board of Regents Technical Support Services to resolve the issue. The phone number is 860-493-0221.
If you experience problems related to the course subject you should contact your instructor. If you have problems that go beyond technical or subject matter concerns you should contact:
Lois Aime in the Educational Technology Dept. at (203) 857-7288
Roberto Reyes at (203) 857-7217
Yes, you will need to purchase textbooks as required by the instructor. Be careful though, sometimes the textbooks for online courses are different than those for campus-based courses. Be sure to let the bookstore know if you are taking an online course.
No, you do not have to be online at a specific time. You will be given a time frame in which to respond to discussion questions, do assignments and take exams but that time frame will be flexible enough so that you can work at night or during the day, whichever is more convenient for you. (Unless your instructor creates a chat area with specific instructions about when you should be online to participate. This is not a usual occurrence, but it may happen.)
Textbooks for credit online courses can be purchased through the NCC bookstore. If you are on campus you can go to the bookstore. If that is not convenient, you can call them at 203-857-7239, order the book and ask that it be sent to you.
NCC online credit classes are located at http://my.commnet.edu. You can bookmark this page once you access it.
You can access the library from off campus and from there you can search for journal articles, books and other resources available from the NCC Baker library and other CT libraries which include numerous databases, newspapers and internet resources on a variety of subject matters. You can ask questions of our librarians and request inter-library loans through the NCC Baker Library service page.
Yes, NCC offers tutoring for all students through the Tutoring Center at NCC or online through eTutoring.org. You may access online tutoring by clicking on the link above or from the menu of links in the column to the left.
Office 2007 applications automatically save to new formats that are not backward compatible with previous versions of Office applications. Microsoft offers a compatibility pack that can help.
Users of the Microsoft Office XP and 2003 programs Word, Excel, or PowerPoint, please install all High-Priority updates from Microsoft Update before downloading the Compatibility Pack.
By installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able to open, edit, and save files using the file formats new to Word, Excel, and PowerPoint 2007. The Compatibility Pack can also be used in conjunction with the Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files saved in these new formats. For more information about the Compatibility Pack, see Knowledge Base article 924074.
Note: If you use Microsoft Word 2000 or Microsoft Word 2002 to read or write documents containing complex scripts, please see http://support.microsoft.com/kb/925451 for information to enable Word 2007 documents to be displayed correctly in your version of Word.
The "compatibility pack" is available on the CTDLC site at http://www.ctdlc.org/help/vista/FileFormatConverters.exe.
If the text in your browser is too small to read, you can adjust the text size to make it more readable
Most browsers support adjusting the text size with a mouse wheel. To adjust the text size with the mouse wheel, hold the ?CTRL? key and:
There may be multiple reasons why someone might not be able to open an attached file in an online course. These include the issues concerning the file name, browser settings, or a virus.
On the web, file names are not allowed to have spaces or any special characters. You should use underscores as replacements for spaces (for_example.doc). If the document name did contain spaces or special characters, your browser may not be able to open the file. Also, file attachment names should be as short and descriptive as possible.
It is possible that browser settings may also affect the downloading or displaying of attachments. If a file will not open when its link is clicked, you may try right-clicking on the link, and choose "Save Target As..." ("Save LinkAs..." in Firefox), save it to your machine, and open it from that location.
Another reason you may not be able to open a document is that it has been infected by a virus and the server has removed it. The CTDLC servers are set to remove any infected files immediately, to prevent the spreading of viruses.
Most of the online learning systems take advantage of pop-ups to present course material. If any pop-up blockers are present on your system they will prevent you from seeing course content.
In addition to any internal browser pop-up blockers, toolbars can also contain pop-up blocker capabilities. Toolbars usually only affect the Internet Explorer browser.
*If you still have pop-ups being blocked then you may have another program on your computer that is blocking pop-ups. Some anti-virus software may include a pop-up blocker. Since we do not provide support for these products please consult your anti-virus software manual or seek out the manufacturer's technical support.